Frequently Asked Questions

This page provides answers to some of the most common questions we are asked. If the answer to your question is not here please feel free to contact a member of our team for additional information.

Programmes are held at Smurfit Executive Development, UCD Michael Smurfit Graduate Business School, Carysfort Avenue, Blackrock, Co. or as otherwise stated.

The school will endeavour to deliver the programme as described in the brochure and on the school’s website, however the school reserves the right to make alterations to the programme including the faculty, timetable, location, tuition fee, content and method of delivery, in response to operational demands.

Yes, bespoke programmes at Smurfit Executive Development are offered and are intended to meet the specialised needs of your organisation. Visit our customised courses webpage for more information or call our Head of Business Development – Customised Programmes Sandra Rogan on +353 (1) 7168906. We would be pleased to discuss your organisation's requirements.

No, we do not currently offer online courses.

No, we do not currently offer the option of distance learning.

Visit our open enrolment programme webpages for online descriptions. Alternatively, you can download our full brochure from the website or request that we post you a hard copy of our brochure.

The primary language used on our programmes is English and our programmes may involve a considerable amount of ‘business’ vocabulary and reference to technical subjects, as well as group discussion and interaction. To achieve the greatest benefit from our programmes and to be able to participate fully, participants are expected to have a good command of both written and spoken English.

Programmes will run from approximately 9.00am to approximately 5.00pm each day with regular tea/coffee and lunch breaks. A final programme agenda will be sent to you prior to starting your programme. You are advised to make appropriate travel and accommodation arrangements to enable you to attend the full duration of the programme. The Royal Marine Hotel in Dun Laoghaire offers our participants a discount rate.

We assess applicants on their suitability to participate in the programme on an individual basis. Candidates without a third-level or professional qualification may be admitted based on experience. This information is requested by way of a CV and non-standard admissions form. Participants must have a minimum of 5 years’ professional/managerial experience. 100% attendance is required on all programmes.

Participants taking up the offer of a place on a Smurfit Executive Development programme, agree to pay the programme fees in full within 30 days of receipt of our invoice. Participants may pay by bank transfer (EFT) or alternatively by logging onto their student record SISWEB account and paying by credit or debit card.  However, in circumstances where the offer is made within 30 days prior to commencement of the programme, payment is due upon receipt of the invoice. Payment is required prior to the programme start date. We accept payment by cheque, bank transfer, laser or credit card (MasterCard, Visa.) Details are included on the programme invoice. Participants who have not paid the fees in full shall not participate in the programme.

The fee includes your tuition, all course-related materials, lunches and refreshments while on campus, library access etc. There are no additional overheads. We offer staged payments and there is no interest charged for choosing this option. Terms and conditions apply.

Smurfit Executive Development is not responsible for covering travel, accommodation and incidental costs incurred by the participant.

Yes, accredited programme fees qualify for tax relief where payment is made by the participant. Visit for further information and use Form IT31 to make your claim.

If you need to cancel participation, you must submit your request in writing more than 30 days before the programme commencement date. Due to programme demand and the volume of pre-programme preparation, cancellation fees apply as follows:

  • 10% of the full programme fee will be charged on cancellations received up to 30 days of the start date.
  • 25% of the full programme fee will be charged on cancellations received within 10 working days or less of the start date.

Cancellations must be made in writing. A letter should be sent to your Programme Manager and addressed to Smurfit Executive Development, UCD Michael Smurfit Graduate Business School, Carysfort Avenue, Blackrock, Co. Dublin. Alternatively, you can email your Programme Manager.

If for any reason a programme is cancelled by Smurfit Executive Development, we will provide a 100% refund.

In exceptional circumstances, participants may defer their participation on a programme to the next scheduled intake which should take place within a 12-month timeframe.  A request for a deferral must be made in writing to the Programme Manager, Smurfit Executive Development, UCD Michael Smurfit Graduate Business School, Carysfort Avenue, Blackrock, Co. Dublin no less than 10 working days in advance of the commencement of the programme. Alternatively, you can email your Programme Manager. All deferrals must be approved by the Graduate Taught Programmes Board of UCD Smurfit Business School.

f you decide to withdraw from Smurfit Executive Development after you have started your programme, you must notify your Programme Manager of your decision immediately. Any refunds will be dealt with on a case-by-case basis and in conjunction with UCD refund policies.

No, participants must successfully complete the programme to which they are registered and have their results ratified by the Examination Board prior to enrolling on another diploma.

To qualify for the award of an MSc, participants must successfully complete 3 of our 30-credit diplomas from the suite of programmes within the framework for that qualification.

You are responsible for checking your individual visa requirements and ensuring that your visa application is submitted in sufficient time to avoid incurring transfer or cancellation fees. Only upon receipt by us of payment of the full fee will requests for visa invitation letters be actioned by your Programme Manager.

We keep all information about your progress on a programme confidential and do not share this information with any third party.

If you complete an open enrolment accredited diploma programme, you will receive a Level 9 Diploma.  This will be awarded by UCD following successful completion at a graduation ceremony.

Participants may transfer from enrolment in a particular programme to the same programme at another date, provided the Smurfit Executive Development is notified at least six weeks prior to the commencement of the original programme, and subject to availability.

In exceptional circumstances, replacement candidates may be accepted at the discretion of the Programme Director. A completed application is required in adequate time to review and process the application. The school reserves the right to reject substitute candidates and retain the total fee at its discretion.

We are always delighted to welcome participants back to our business programmes and yes you do become an Alum. Alumni can benefit from a 5% discount on all Open Enrolment Accredited Programmes.

We are able to cater for all dietary requirements, and we are delighted to offer a selection of meals to suit any medical, dietary, and religious requirements. Please contact your Programme Manager to discuss dietary requirements.

To attain a diploma, participants are assessed by individual continuous assessment and on some courses exams. The emphasis is placed throughout on the practical application of knowledge to benefit you and your organisation.  Assessment workload is spread across the duration of the programme to enable you to combine learning with work and life demands.

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