Business Process Optimisation

MSc in Strategic Sales Management Summary
Duration: 5 days
Executive Edudation Digital Brochure Button UCD Michael Smurfit Graduate Business School
Schedule: 13th - 17th June 2011
Fees: €3,600 for one participant, €6,000 for two
Programme Director: Dee Carri

Historically, business process initiatives have been project-oriented, focused on redesigning or improving individual business processes. More recently, however, companies have begun to adopt a more holistic, process-based view in order to optimise their business performance.

The BP Trends Business Process Management Professional Certificate Programme is an exciting, innovative programme designed to assist business leaders, managers and practitioners in the planning, designing, measuring and managing of an organisation's business processes in order to maximise the effectiveness and profitablility of the whole business system.

What will I get from this programme?

• An appreciation of the key considerations of a process-based approach to business process change management, coupled with the ability to apply basic BPM management and measurement techniques.
• A managerial toolkit enabling you to align your corporate strategy with a well-designed business architecture, and integrate that architecture with human performance and IT implementation plans.
• Increased awareness of the strategic, tactical and operational considerations in a comprehensive BPM framework, plus new insight into the principles of business process management and how to apply them.
• Proven techniques to gain buy-in from management and staff, to develop a common business processes language and identify opportunities for improving business process performance.
• The capacity to apply creative thinking approaches and design techniques to process improvement, plus the tools to develop critical measures for evaluating business process performance.
• Methodologies that will enable you to ask the right questions in order to reduce process analysis and design risk, and gain consensus among competing and conflicting stakeholders.
• Skills and techniques to successfully run a facilitated session within a process-driven framework, and to implement the outcomes in your organistion.


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