Business Process Optimisation

MSc in Strategic Sales Management Summary

Duration: 5 days
Schedule: 13th - 17th June 2011
Fees: €3,600 for one participant, €6,000 for two
Programme Director: Dee Carri

"The programme provided me a clear roadmap for the implementation of a Business Process Optimisation framework. The practical exercises and case studies complemented the theory phases of the course perfectly. The knowledge gained can be applied immediately on return to the 'day job'".

Noel Clarke, Manager Quality & Business Systems, ESBi

"The Business Process Optimisation programme provided an excellent overview of Business Process Management. BPM theory was intertwined with many relevant examples, real-life possibilities, smart tricks and useful suggestions on how to adjust BPM to the organisation, analyse and describe processes and measure and optimise them. Individual tasks made us work and think alone while group exercises allowed everyone to voice their opinions and get involved in discussions. Dee is fantastic with impressive references, a huge amount of experience and great performance skills. I would highly recommend the Business Process Optimisation programme. On completion, I was awarded the BP Trends Associates BPM Professional Certificate which permits me to progress to further studies in their BPM Curriculum."

Kristel Leisalu, Project Manager, Elisa Eesti AS

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