Management Information Systems


Allen Higgins

Centre For Innovation, Technology & Organisation (Cito)

School of Business
Quinn Building
Dublin 4



I started programming on a punch card system at secondary school in 1981 and became more deeply involved with computing as an engineering student at the University of Queensland. I witnessed and participated in the rapid changes then taking place, from programming in C and Pascal, working on mainframe terminals (long nights playing Rogue), the Digital PDP-11 and VAX, through to the first PCs: CPM on an Osborne, the original Macintosh 128K, various IBMs and compatibles running DOS, Windows (1, 2, 3, 3.1 etc) and numerous flavours of Unix/Linux. On moving to industry I gravitated towards the organisational challenges - issues of quality, usability, design, product management and the challenges of managing, organising and scaling software engineering teams. We see challenges related to these themes throughout the history of the software industry, almost independent of the state-of-the-art of technology, although new tech is often designed with the intention of overcoming these very problems. Problems like how to make programming languages and code less buggy, designs more robust, to better harness advances in computer architecture, and the management challenges of how to arrange and manage teams. Design processes are a crucial organisational phenomenon; software designing is a necessarily creative process and yet needs also to be responsive to the involvement of many people: users, other designers and actors at a greater distance. Writing code involves both individualistic and collective learning processes through occasions of design interaction. Typical design interactions tend to be open-ended, fluid, mutually illuminating occasions, yet also tend to be brittle and challenging communicative processes. I see links between these concerns and a simple central idea; that designing is intricately bound up with relationships that matter, both within organisations and beyond. Consequently my experience of design and in organising software designers highlights the importance of attending to the interactive dynamics in play, the social and processual activities surrounding software engineering and the creative magic needed for digital production.

I aspire to develop theoretically rich understandings of the happenings and practices of digital use and production. In particular the experience of and phenomena involving action, translations and transformations occurring between/within individuals, groups, technologies, and social or organisational structure. Philosophically I have a concern for the politics of technology and difference - attending to inequality, ethics, values, and culture. I contend that we need to account for these facets in order to more properly interpret, deconstruct, understand, theorise, and eventually introduce and manage change. This implies an acute awareness of power in human and technological agency. An author whose work I find relevant and influential in this field is Claudio Ciborra. Many of Ciborra's contributions (bricolage, gestell, drift, xenia, hospitality etc.) offer new and insightful ways to better understand and theorise digital production and use. 

I work as a researcher and lecturer in the UCD Centre for Innovation, Technology and Organisation (CITO) and the Management Information Systems subject area in the College of Business at University College Dublin. The UCD CITO research community broadly is concerned with understanding the role played by information, knowledge, technologies, and social and material artefacts in organisational processes. Much of our empirical work is directed towards new styles of digitally mediated organisation, software development, digital production, distributed organisation, and creative production in the digital economy. I am a doctoral candidate at the University of Warwick under the supervision of Joe Nandhakumar. My studies focus on processes of collaborative software design, accessed ethnographically. Research interests include inter-organisational network innovation and collaboration; and taking a social/organisational perspective of the development, implementation and maintenance of high tech systems. I hold a Bachelor of Science and Bachelor of Engineering from the University of Queensland, Australia, and a Master of Business Studies in Electronic Commerce from the UCD Michael Smurfit Graduate Business School, Ireland. 

Master of Business Studies, University College Dublin, Michael Smurfit Graduate School of Business. Thesis investigated "Changing control mechanisms in software development organizations utilizing XP". Student in the inaugural Ecommerce MBS programme at UCD in 1999.
Bachelor of Engineering (Electrical and Computer Engineering), University of Queensland, Brisbane. Thesis on control and navigation of a semi-autonomous mobile robot. "The Hero as Macro-Mouse, Guidance and Navigation". 
Bachelor of Science, University of Queensland, Brisbane. Grounding in biochemistry, chemistry, molecular biology, microbiology, invertebrate zoology.




Association: IFIP 8.2 (International Federation for Information Systems, Working Group 8.2 Information Systems and Organizations), Function/Role: Member
Association: IMIRT (The Irish Game Makers Association), Function/Role: member
Association: Association of Information Systems, Function/Role: member
Association: The Institute of Electrical and Electronic Engineers (IEEE), Function/Role: member
Association: IAIS (Irish Association of Information Systems, chapter of AIS), Function/Role: member
Association: IFIP 8.6 (International Federation for Information Systems, Working Group 8.6 Diffusion, transfer and implementation of information technology), Function/Role: member
Association: European Group for Organization Studies, Function/Role: member
Association: SIGHCI Ireland, Function/Role: member

Conference Contributions

Allen Higgins (2017) Method's Politics: the doing and practice of research before, during and after. [Refereed Abstracts], After Methods in Organization Studies, Malardalen University, Vasteras, Sweden , 27-SEP-17 - 29-SEP-17.
Allen Higgins (2017) Design Empathy. Open Research Forum at LSE, London, UK , 03-MAY-17 - 18-MAY-17.
Higgins, A; Berger, A; Vidolov, S (2016) When the design of digital infrastructure becomes a matter for contest and conflict. [Published Abstract], Interpretive Policy Analysis 11th International Conference, Hull, UK , 05-JUL-16 - 07-JUL-16.
Allen Higgins (2015) Contriving technological salients to drive societal change. [Non Refereed Paper/Abstract Presented at Conference], Organisational Practices within Contemporary Landscapes, Quadrangular Conference on Technology, Organisations and Society 2015, Lancaster University, Lancaster, U.K , 14-SEP-15 - 15-SEP-15.
Allen Higgins (2014) Ludonarrative in Technical Sales: Play and Game-Like Aspects of Sales Practice. [Non Refereed Paper/Abstract Presented at Conference], Knowledge Practices in the Contemporary World, Quadrangular Conference 2014, London School of Economics and Political Sciences (LSE), London, UK , 25-SEP-14 - 26-SEP-14.
Allen Higgins, Pamela Abbott; (2011) Using PBL + Web2.0 to enable student-centred self-directed learning. [Published Abstract], eLearning 2.0 Conference 2011, Brunel Business School, London, UK , 06-JUL-11 - 07-JUL-11.
Allen Higgins; (2011) Empathy and Design Collaboration: Stein's Intersubjectivity as an Underlying Understanding of Software Design in Teams. [Refereed Abstracts], IASPES Conference, National University of Ireland, Maynooth, Ireland , 22-JUN-11 - 27-JUN-11.
Allen Higgins; (2010) Theorizing Co-design Work in Teams. [Non Refereed Paper/Abstract Presented at Conference], Quadrangular Conference on Technology, Organizations and Society 2010, The London School of Economics and Political Science, London , 21-JUN-10 - 23-JUN-10.
Higgins, Allen; (2009) Negotiating Software Design Work: Activities of Collaborative Design. [Unrefereed Article], Spring Doctoral Conference 2009, Saïd Business School, University of Oxford, UK , 16-APR-09 - 17-APR-09.
Allen Higgins; (2009) Phenomenological analysis of peer code review as a locus of collaborative co-design. [Non Refereed Paper/Abstract Presented at Conference], Quadrangular Conference in Technology, Organizations & Society 2009, Judge Business School, University of Cambridge, UK , 01-JUN-09 - 03-JUN-09.
Allen Higgins; (2009) Negotiating Software Design Work: Activities of Collaborative Design. [International Refereed Conference], The 17th European Conference on Information Systems: ECIS 2009 Doctoral Consortium, Canazei Trento, Italy , 04-JUN-09 - 07-JUN-09.
Higgins, Allen; (2009) Software Co-Design Work: Episodic analysis of creative production. [Poster Presentation (Refereed)], Warwick Postgraduate Research Poster Competition 2009, Wolfson Research Exchange, University of Warwick , 05-MAY-09 - 05-MAY-09.
Michahelles, Florian and Vogt, Harald and Praunseis, Miha and Susin, Barbara and Bartolic, Jerko and Higgins, Allen; (2008) Panel: Issues and Opportunities of Product Tampering ePrevention. [Invited Lecture], 21st Bled eConference. eCollaboration: Overcoming Barriers Through Multi-Channel Interaction, Bled, Slovenia , 16-JUN-08 - 16-JUN-08.
Allen Higgins; (2008) Collective Aspects of Software Design Processes: Towards a Sociology of Collaborative Design. [Non Refereed Paper/Abstract Presented at Conference], Warwick Business School ISM Doctoral Programme One-day Conference, Warwick Business School, Coventry, UK , 19-FEB-08 - 19-FEB-08.
Stefan Klein, Joze Gricar, Allen Higgins, Ulrike Greiner, Yao-Hua Tan; (2007) Panel: Living Labs as emerging models for research and innovation. [Invited Lecture], 20th Bled eMergence, Bled, Slovenia , 05-JUN-07 - 05-JUN-07.
Allen Higgins; (2007) Processing Soft Work: Studying mundane work talk and collective activities of software development. [Unrefereed Article], NITIM PhD Network Doctoral Consortium: Knowledge, Networks and IS Innovation, Trinity College, Dublin, Ireland , 05-SEP-07 - 08-SEP-07.
Allen Higgins; (2007) Processing soft work - talk and the collective work of software development. [National Refereed Conference Paper], Proceedings of the Irish Academy of Management Annual Conference 2007, Belfast, NI, UK , 03-SEP-07 - 05-SEP-07.
Allen Higgins; (2007) Processing Soft Work: The collective work of software development. [National Refereed Conference Paper], Triangular Postgraduate Conference 2007: Changes and challenges for contemporary organisations, Lancaster University Management School, Lancaster, UK , 21-SEP-07 - 22-SEP-07.
Doreen Mullaney, Allen Higgins; (2007) 'Big bang' service innovation in a financial services firm. [National Refereed Conference Paper], Proceedings of the Irish Academy of Management Annual Conference 2007, Belfast, NI, UK , 03-SEP-07 - 05-SEP-07.
Allen Higgins; (2006) Software development in progress: Processual innovation. [National Refereed Conference Paper], Proceedings of the Irish Academy of Management Annual Conference 2006, Cork, Ireland , 06-SEP-06 - 08-SEP-06.
Allen Higgins; (2006) Software development in progress: Practiced innovation (working paper). [National Refereed Conference Paper], Ethnographies of Code Workshop, Infolab21, Lancaster University, United Kingdom , 30-MAR-06 - 31-MAR-06.
Yao-Hua Tan,Stefan Klein,Boriana Rukanova,Allen Higgins ,Ziv Baida; (2006) eCustoms innovation and transformation: A research approach. [Invited Lecture], IST 2006 - Strategies for Leadership, Helsinki, Finland , 21-NOV-06 - 23-NOV-06.


Committee : OLKC 2018 Reviewer
Committee : ECIS 2017 Reviewer
Committee : ACIS 2017 Reviewer
Committee : IFIP 8.2 Working Conference Dublin 2016 Organising Committee
Committee : ICIS 2016 Ireland. Local arrangements and ancillary meetings co-chair
Committee : ECIS 2016 Reviewer
Committee : IFIP 8.6 2016 Reviewer
Committee : IAM 2016 Reviewer
Committee : ICIS 2015 Reviewer
Committee : ICIS 2014 Reviewer
Committee : ECIS 2015 Reviewer
Committee : ECIS 2014 Reviewer
Committee : ECIS 2014 Track 14 AE
Committee : MCIS 2014 Reviewer
Committee : MCIS 2012 Reviewer
Committee : SIGCHI volunteer
Committee : SSPSGDP Technical Cluster
Committee : CACM special section reviewer
Committee : ICIS 2011 Reviewer
Committee : IKON & ISM Seminar and Workshop on Interdisciplinary Innovation and Virtual Worlds
Committee : ICIS 2009 Reviewer
Committee : BLED 2009 Reviewer
Committee : ICIS 2008 Reviewer
Committee : ECIS 2008 Reviewer
Committee : ICIS 2007 Reviewer
Committee : ICIS 2006 Reviewer


Employer: University College Dublin
Position: College Lecturer / Research Associate
Employer: Havok - Telekinesys Research Ltd.
Position: Engineering Manager.
Employer: Sepro Telecom Ltd.
Position: Engineering Manager.
Employer: IONA Technologies PLC.
Position: Engineering Manager / Quality Assurance Manager.
Employer: Symantec Ireland Ltd.
Position: Localization Project Manager / Software Engineer.
Employer: Apple Centre Harcourt St (Glanmire)
Position: Customer Service Manager.
Employer: Prentice Computer Centre, University of Queensland
Position: Computer Support Engineer
Employer: Longman Logotron Ltd.
Position: Graphic Design
Employer: Interac KK
Position: ELT and Translation Services


Year 2001 Institution: University College Dublin
Qualification: MBS Subject:
Year 1992 Institution: University of Queensland
Qualification: BE Subject:
Year 1988 Institution: University of Queensland
Qualification: BSc Subject:



Outreach Activities

Volunteer to Camara Education: Camara ICT in Education programme. Chaelizod, Dublin. Coordinated proposal development for EDU-UBUNTU software.

Other Activities

The University of Warwick, UK; Information Systems and Management Group (29 April 2009). Qualitative Research: Analysing Speech - Workshop for the MSc Programme. 
University of Muenster: Institut für Wirtschaftsinformatik (7-8 Dec 2010). Invited speaker for Inter-Organizational Systems Module: PBL Seminars on Network Innovation.
University of Limerick GSD Internal Workshop (WS1 - 2 November 2005) Invited speaker: Close and distant control: managing software development 



Book Chapters

Baida, Z. and Koldijk, F. and Tan, Y.-H. and Higgins, A. (2011) 'Information Technology (IT): IT innovations for e-Customs' In: Yao-Hua Tan, Niels Bjørn-Andersen, Stefan Klein, Boriana Rukanova (eds). Accelerating Global Supply Chains with IT-Innovation. Berlin: Springer Berlin Heidelberg. , pp.157-174 Available Online [DOI] [Details]
Klein, S. and Higgins, A. and Rukanova, B. (2011) 'Network Collaboration Models' In: Yao-Hua Tan, Niels Bjørn-Andersen, Stefan Klein, Boriana Rukanova (eds). Accelerating Global Supply Chains with IT-Innovation. Berlin: Springer Berlin Heidelberg. , pp.255-270 Available Online [DOI] [Details]
Klein, S. and Higgins, A. and Kipp, A. and Mangan, A. (2011) 'Drug Living Lab - Supply Chain Security and Control' In: Yao-Hua Tan, Niels Bjørn-Andersen, Stefan Klein, Boriana Rukanova (eds). Accelerating Global Supply Chains with IT-Innovation. Berlin: Springer Berlin Heidelberg. , pp.109-122 Available Online [DOI] [Details]
Higgins, A. and Klein, S. (2011) 'The Concept of Living Labs as Social Infrastructures for Innovation' In: Yao-Hua Tan, Niels Bjørn-Andersen, Stefan Klein, Boriana Rukanova (eds). Accelerating Global Supply Chains with IT-Innovation. Berlin: Springer Berlin Heidelberg. , pp.123-133 Available Online [DOI] [Details]
Allen Higgins, Stefan Klein; (2011) 'Introduction to the Living Lab Approach' In: Yao-Hua Tan, Niels Bjørn-Andersen, Stefan Klein, Boriana Rukanova (eds). Accelerating Global Supply Chains with IT-Innovation. Berlin: Springer. , pp.31-36 Available Online [Details]
Higgins, A. (2011) 'Drug Living Lab - Cold Chain Monitoring' In: Yao-Hua Tan, Niels Bjørn-Andersen, Stefan Klein, Boriana Rukanova (eds). Accelerating Global Supply Chains with IT-Innovation. Berlin: Springer Berlin Heidelberg. , pp.91-108 Available Online [DOI] [Details]
Allen Higgins, Simeon Vidolov, Frank Froessler, Doreen Mullaney; (2008) 'Xenia: A Metaphor for Sense-Making and Acting in IS Innovation' In: Gonzalo León, Ana M. Bernardos, José R. Casar, Karlheinz Kautz, Janice I. DeGross (eds). Open IT-based innovation: Moving Towards Cooperative IT Transfer and Knowledge Diffusion. Boston, USA: Springer. , pp.199-211 Available Online [Details]
Higgins, Allen; (2007) 'Software Innovation as Maintenance, Theorising the social in software maintenance' In: Tom McMaster, David Wastell, Elaine Ferneley, Janice DeGross (eds). Organizational dynamics of technology-based innovation: diversifying the research agenda. New York: Springer. , pp.475-479 Available Online [DOI] [Details]

Edited Books

Simeon Vidolov, Peadar O'Scolai, Raoni Guerra Lucas Rajão, Isam Faik, Allen Higgins (Ed.). (2008) Heterogeneities, Multiplicities and Complexities: Towards Subtler Understandings of Links between Technology, Organisation and Society. CITO Proceedings Series. Dublin, Ireland: CITO Centre for Innovation, Technology & Organisation, UCD Business School. [Details]

Peer Reviewed Journals

Allen Higgins; (2007) 'Code Talk in soft work'. Ethnography, 8 (4):467-484. Available Online [DOI] [Details]

Other Journals

Liu, Jianwei and Higgins, Allen and Tan, Yao-Hua (2012) 'IT enabled logistics procedure redesign for high value pharmaceutical shipments: the application of e3-control methodology' Transforming Government: People, Process and Policy 6 (1) :62-77. Available Online [Details]

Conference Publications

Allen Higgins, Babak Saadatmandi (2016) Country Selection and Impact IT Sourcing: Relationships Between Business Factors and Social Inequality . In: Karlheinz Kautz, Shirley Gregor, Julie Fisher, Walter Fernandez, Rosemary Van Der Meer eds. Proceedings of the 27th Australasian Conference on Information Systems (ACIS2016), 2016 University of Wollongong Faculty of Business, Australia, , 05-DEC-16 - 07-DEC-16 , pp.1-11 Available Online Link to full text [Details]
Jianwei Liu, Allen Higgins, Yao-Hua Tan; (2010) IT enabled redesign of export procedure for high value pharmaceutical product under temperature control: the case of Drug Living Lab . In: Puebla, Mexico eds. 11th Annual Conference on Digital Government Research (DG.O 2010) , 17-MAY-10 - 20-MAY-10 , pp.1-10 Available Online [Details]
Allen Higgins, Joe Nandhakumar; (2010) Conceptualising Co-design Work in Teams 26th EGOS Colloquium. Sub-theme: Creativity and the Dynamics of Collectives and Institutions [Details]
Higgins, Allen and Mangan, Anita and Kerrigan, Angela and Laffan, Suzanne and Klein, Stefan ; (2009) Activity, ICT, and Material Infrastructure in Complex Multi-Organisational Settings: An assessment of innovation potential for pharmaceutical cold chain transport and handling . In: Paula Swatman eds. 22nd Bled eConference eEnablement: Facilitating an Open, Effective and Representative eSociety Bled, Slovenia, , 14-JUN-09 - 17-JUN-09 , pp.1-15 Available Online [Details]
Allen Higgins; (2009) Software Co-Design Work: Episodic Analysis of Creative Production . In: Saturnino Luz, Gavin Doherty, Aaron Quigley eds. I-HCI'09 Trinity College, Dublin, Ireland, , 17-SEP-09 - 18-SEP-09 , pp.90-95 [Details]
Allen Higgins, Anita Mangan; (2009) Before, Not After, Work Restructuring: An Actor Network approach to work-activity-technology research Practice, Politics and Ethics in Ethnographic Research.  Ethnography 2009 The University of Liverpool Management School, Liverpool, UK, , 23-AUG-09 - 25-AUG-09 [Details]
Allen Higgins; (2008) Fake it Like a Pro: Resisting or Enrolling into Software Quality Management Identity The Value of Ethnography in Social and Management Science Teaching and Research. Ethnography 2008 The University of Liverpool Management School, , 03-SEP-08 - 05-SEP-08 Available Online [Details]
Allen Higgins,Simeon Vidolov,Frank Froessler; (2008) ICIS 2008 Proceedings. Paper 107. Twenty Ninth International Conference on Information Systems Hospitality Analysis of IS Innovation : Analyse de l'hospitalité des innovations technologiques Paris, France, , pp.1-9 Available Online [Details]
Allen Higgins, Joe Nandhakumar; (2008) Eyes on check in, eyes on the code: Policing or liberating a workplace through code inspection? 26th International Labour Process Conference, Work Matters Dublin, Ireland, , 19-MAR-08 - 19-MAR-08 [Details]
Higgins, A., Vidolov, S., & Frößler, F. (2008) Hospitality Analysis of IS Innovation Twenty Ninth International Conference on Information Systems Paris, France, [Details]
Iris Ginzberg,Allen Higgins,Yossi Lichtenstein; (2007) Proceedings of the 40th Annual Hawaii International Conference on System Sciences Looking for the Locus of Innovation in New Service Development Hawaii, Available Online [DOI] [Details]
Iris Ginzburg, Allen Higgins, Yossi Lichtenstein; (2007) Looking for the locus of innovation in new service development 40th Annual Hawaii International Conference on System Sciences (HICSS'07) Hawaii, USA, , 03-JAN-07 - 06-JAN-07 , pp.230c Available Online [DOI] [Details]
Frank Froessler, Boriana Rukanova, Stefan Klein, Yao-hua Tan, Allen Higgins; (2007) Inter-organisational network formation and sense-making: Initiation and management of public-private collaboration 20th Bled eMergence Bled, Slovenia, , 03-JUN-07 - 06-JUN-07 , pp.1-17 Available Online [Details]
Yao-Hua Tan, Stefan Klein, Boriana Rukanova, Allen Higgins, Ziv Baida; (2006) Information Technology for Adoption and Intelligent Design for E-Government (ITAIDE) . In: Maria A. Wimmer, Hans Jochen Scholl, Ake Gronlund, Kim Viborg Andersen eds. Electronic Government: 5th International Conference, Egov 2006, Krakow, Poland, September 4-8, 2006, Proceedings Krakow, Poland, , pp.1-9 Available Online [Details]
Allen Higgins; (2006) Processing code talk Symposium on Current Developments in Ethnographic Research in the Social and Management Sciences. Ethnography 2006 Liverpool, UK, , 13-SEP-06 - 14-SEP-06 , pp.1-16 [Details]
Tan, Yao-Hua; Klein, Stefan; Rukanova, Boriana; Higgins, Allen; Baida, Ziv; (2006) Information Technology for Adoption and Intelligent Design for E-Government (ITAIDE) International EGOV conference, 2006 Krakow, Poland, [Details]
Tan, Y.-H., Klein, S., Rukanova, B., Higgins, A. & Baida, Z.; (2006) eCustoms Innovation and Transformation: A Research Approach 19th Bled eConference, eValues Bled, Slovenia, , 05-JUN-06 - 07-JUN-06 , pp.1-14 Available Online [Details]
Charles J. Poole, Tim Murphy, Jan Willem Huisman, Allen C. Higgins; (2001) Extreme maintenance IEEE International Conference on Software Maintenance: Systems and Software Evolution in the era of the Internet (ICSM'01) Florence, Italy, , pp.301-311 Available Online [Details]

Technical Publication

Allen C. Higgins; (2004) "Emerging practice from best practice". Technical Publication [Details]


Research Interests

My motivation for conducting detailed studies of the software development workplace arose through industry experience in software development, management, quality audit and quality systems in high tech IT firms. I was initially encouraged by developments surrounding novel practices to programming such as pair/peer programming, code review methods, standard coding techniques, cyclic delivery, iterative planning, developments in test techniques, architectural approaches, versioning strategies, task tracking, and document generation, to name a few. Subsequently my attention has shifted to the performance of work centred on intersubjective moment surrounding everyday programming work. The challenge is to provide meaningful analysis, theoretical treatment; considerations attending to notions of agency, collectivity and materiality focused on the management of soft work. Outcomes may suggest interpretations or interventions; actions aimed at altering enactments for betterment, emancipation, or improvement of circumstances associated with this workplace.

General areas of interest:
Social and organisational perspectives of information systems; Practice and knowledge management surrounding approaches to software engineering management in high-tech companies.

Specific research topics/projects:
Design practice: Software design and implications for managing programming as knowledge work. Participant observation workplace study focused on practices of programmers and others developing software. Design in software and high-tech software discourse; in particular assumptions surrounding knowledge, work organisation and production. Warwick University, postgraduate research project.
Computer Game and Digital Media Development: 
an on-going pilot study of industry linkage and collaboration in Computer Game and Digital Media Development. Focusing on business processes and relations addressing how distributed digitally mediated game and media production projects are organised in Ireland. UCD research grant.
Coding Space in the Digital Society: A group research project into the implementation of the new postcode in Ireland. Involving Donncha Kavanagh, Peter Keenan, Séamas Kelly, Allen Higgins, Lai Ma, Kalpana Shankar, with Gianluca Miscione as PI. UCD research grant.
Globally Distributed Services Innovation: Case studies of selected innovation experiences in the Irish SME and multinational software industry. Collaboration with Yossi Lichtenstein, Simeon Vidolov, and Frank Froessler. UCD research grant.
e-Government/Industry Systems: Analysis of innovations in technology mediated inter-organisational systems interfacing with public sector services. Studies of industry systems and operational environments for international supply-chain, 3PL, information exchange, and security for international trade. Research as part of the integrated project ITAIDE (Nr.027829), funded by the 6th Framework IST Programme of the European Commission.

Research Projects

Sponsor : University College Dublin (UCD)
Title : Computer Game and Digital Media Development
Start Date / End Date : 14-FEB-14 / 13-FEB-15
Sponsor : UCD School of Business
Title : Globally Distributed Services Innovation
Start Date / End Date : 03-SEP-07 / 30-APR-10


Teaching Philosophy

My teaching philosophy is founded on learning through engagement, a focus on action. Learning occurs through a process of social construction. Our learning and our knowledge should encompass ethics, aesthetics, and values, not merely facts.

Modules Coordinated

201700   MIS40890     Management Information Systems: Economics IT & Digital Markets
201700   MIS41020     Management Information Systems: Design,Development,Creativity
201700   MIS40850     Management Information Systems: Comparative Software Eng Proc
201700   MIS41010     Management Information Systems: Outsourcing and Offshoring
201700   MIS41000     Management Information Systems: Game thinking
201700   MIS40720     Management Information Systems: Industry / Research Project

Developing as a Teacher

Participation: "NovaUCD Knowledge Transfer (KT) Scouts" 28/03 2018; "Engaging Men in Gender Equality (EDIMIRC)" 8/03/2018; "Research Ethics for Supervisors" 15/02/2018; "What's the Story? A Reverse Conference" 21-23/02/2018; "Programme-Focused Assessment National Digital Badge " 16/01/2018; "Bloomsday T&L Symposium: Transforming Learning" 16/06/2017; "Member of All Ireland Society for Higher Education (AISHE)" 6/05/2017; "Facilitate: The Irish Enquiry/ Problem Based Learning Network" 19/05/2017; "UCD Teaching and Learning symposium" 10/05/2017; "UCD Arts Based Teaching symposium"14/10/2016; "Universal Design in the Context of Curriculum Review and Enhancement" 9/06/2017; "University Teaching and Learning Conference"8/04/2016; "Case writing and teaching workshop" Smurfit GSB 26/03/2015; "Business School Teaching Symposium" 12/03/2014; "UCD programme comparison with Hanze University of Applied Sciences (HUAS), Groningen" 14/01/2014; "Symposium on Writing and Teaching" 1/05/2013; "Effective Large Group Teaching - T&L Workshop" 24/05/2010;


Internal Collaborators

I am a member of the Centre for Innovation, Technology & Organisation (CITO). CITO is home to a multi-disciplinary research community that is broadly concerned with understanding the role played by information, knowledge and information and communication technologies (ICT) in organisational processes, both within and between business corporations and broader social institutions. More specifically, a key focus of the Centre's research activities is on understanding the dynamics of ICT-enabled organisational change, and on developing approaches and implications for the management of IS innovation.

The research activities of CITO are focused on understanding the relationship between innovation, technology and organisation, and the associated policy and management implications. Our approach is guided by the assumption that a sophisticated understanding of information and technology, and their role in the constitution of social and organisational life, should be based on an appreciation of how such artefacts come to be embedded within broader institutional (organisational, cultural, economic, political) contexts. As such, our research work is concerned with in-depth empirical studies of information systems implementation and use that are especially attentive to the underlying social relations within which such systems are embedded. We are committed to developing appropriate theoretical perspectives for illuminating such processes by drawing from a variety of intellectual traditions, including philosophy, sociology, political science, psychology, economics and organisation theory. The emphasis is on the pragmatic use of theory to make tangible and insightful contributions to management practice.

External Collaborators

CITO (Centre for Innovation, Technology & Organisation), UCD School of Business, secured EU research funding in 2005 as part of an international consortium studying the development and use of inter-organisational information systems linking public administrations and business organisations. The ITAIDE Research Programme (Information Technology for Adoption and Intelligent Design of E-Government) was a multi year, multi-million euro Integrated Project funded by the European Commission Information Society and Media Directorate-General under the Sixth Framework Programme Information Society Technologies (IST).

I am also a member of the ISM Group at Warwick Business School and participate in research activities at IKON.

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