BEHAVIOURAL LEADERSHIP

Behavioural leadership theory argues that the success of a leader is based on their behaviour rather than their natural attributes. Using tools, models and experiential exercises this module will enable you to build your skills and capabilities towards a behavioural leadership approach. This module will build on your self-awareness and skills from the bottom up.

COACHING CONVERSATIONS FOR HEALTHCARE LEADERS

This module will enable you to understand and demonstrate the value of coaching behaviours to enhance performance and career development and manage under-performance within your practice. You will learn to promote a culture of conversation, engagement and interaction between people and learn to support team members in their existing roles or in transitioning to new roles.

BUILDING A HIGHPERFORMING TEAM CULTURE IN YOUR PRACTICE

This module will emphasise creating an environment in your practice which is characterised by inspirational leadership and high performance teamwork linked to emotional intelligence. Activities are designed specifically to stimulate patterns of leadership and team building.

CULTIVATING INNOVATION WITHIN YOUR PRACTICE

Using case studies relevant to the healthcare sector, this module will illustrate how to best cultivate innovation in your practice. You will work through a relevant organisational challenge/ issue/opportunity to produce key workable actions and outputs.

DEVELOPING A STRATEGIC MINDSET FOR YOU AND YOUR PRACTICE

How do you ensure that everyone within your practice is focused on the same strategic intent, with shared expectations for high performance, and accountability for results? This module will distil the key requirements for strategic execution, as well as developing a succinct set of insights and interventions in four key areas: shared strategic intent; agility; architecture and ability

DESIGN AND MANAGEMENT OF PRACTICE OPERATIONS

Operations management (OM) is the administration of business practices to create the highest level of efficiency possible within an organisation. This module will emphasise the tools and techniques that can be used to address the achievement of excellence in your practice. It will address your proposition to patients and business model, your process design, and how you can optimise use of resources.

NEGOTIATION AND INFLUENCE IN PRIVATE PRACTICE

This is a practical, hands-on module that will involve you completing a number of role-play scenarios which will be fully debriefed by the facilitator. The sessions will develop your knowledge base and skills in the following areas: creating value in negotiations; negotiation strategy; claiming value in negotiations; influencing styles and tactics; power in negotiations, and conflict, people and emotions.

MAXIMISING THE VALUE OF YOUR PRACTICE

While it is not necessary to be an accountant or have the skills of a CFO, the practice CEO should understand the language of finance, be able to interpret financial statements and monitor all the financing and accounting activities in the practice. This module will provide a focused overview of the financial concerns of a medical practice, examining financial statements with practical approaches about how to interpret them. This module will also focus on making sound financial decisions about entering and exiting private practice.

ORGANISATIONAL RESILIENCE

This module will enable you to develop a critical appreciation of the concept of organisational resilience, what it is and why it is important to your practice. It will also enable you to: recognise how to build a resilience capacity and culture; appreciate the linkages between resilience at individual, team, and organisational levels, and the role of leaders in strengthening these linkages; and, recognise the importance of resilience in responding effectively to organisational crises